Terms & Conditions – Permax L.L.C

Welcome to Permax.ae! These Terms and Conditions (“Terms”) govern your access and use of our website and services operated by Permax L.L.C and its affiliated entities. By using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

  1. General Provisions Eligibility: You must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. Acceptance of Terms: By continuing to use this website, you confirm your acceptance of these Terms and any modifications made in the future. We may update these Terms without prior notice, and it is your responsibility to check for updates regularly. Jurisdiction: These Terms are governed by the laws of the United Arab Emirates. Any disputes will be handled in the UAE courts.
  2. Use of the Website License: We grant you a limited, non-transferable, revocable license to use the site for personal, non-commercial shopping purposes only. Prohibited Use: You may not use the site for illegal, fraudulent, or unauthorized purposes. Commercial use without written consent from Permax L.L.C is strictly prohibited. Content Disclaimer: All content provided is for informational purposes only. We do not guarantee that product descriptions or other content are error-free, complete, or current.
  3. Account Creation and Responsibility Registration: Certain features may require registration. You agree to provide accurate, up-to-date information and maintain the confidentiality of your login credentials. Account Security: You are responsible for all activities under your account. Notify us immediately of any unauthorized use. Promotional Emails: By registering, you agree to receive promotional emails from us. You can opt out at any time via the unsubscribe link provided in the emails.
  4. User Submissions Any reviews, comments, feedback, or suggestions submitted by you (“Submissions”) become the sole property of Permax L.L.C and will not be returned. You grant us the right to use your name in connection with your submissions. You must not use a false identity or mislead us regarding the origin of any submission.
  5. Product Information & Accuracy We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur. This site may include general health or skincare information that is not intended as a substitute for professional medical advice. User-generated content does not necessarily reflect the views of Permax L.L.C.
  6. Orders & Pricing Order Acceptance: We reserve the right to reject or cancel any order at our discretion. Additional verification may be required before accepting an order. Pricing Errors: If a product is listed with incorrect information, we reserve the right to correct the error and cancel or revise the order. If your payment has already been processed, a refund will be issued accordingly.
  7. Intellectual Property All content on the site—including text, graphics, logos, product images, and software—is the property of Permax L.L.C or its content suppliers and is protected by UAE and international intellectual property laws. You may not copy, reproduce, or distribute any site content without prior written consent.
  8. Shipping & Delivery Orders are processed and shipped as per our shipping policy listed on the website. Delivery times may vary based on location and courier delays. International customers are responsible for customs duties or import taxes imposed by their respective countries.
  9. Returns & Refunds Returns are accepted within the time frame stated in our Return Policy, provided the items are unused and in original condition. Refunds are issued according to our Refund Policy and may include store credit or a full/partial reimbursement.
  10. Limitation of Liability While we strive for accuracy, we do not guarantee the completeness or reliability of the content. Our liability for any claim is limited to the amount paid for the specific product or service.
  11. Arbitration Any dispute arising out of these Terms shall be resolved through confidential binding arbitration in Dubai, UAE, in accordance with the rules of Commercial Arbitration applicable in Dubai. Notwithstanding the above, we reserve the right to seek injunctive relief through courts in cases involving intellectual property or confidential information.
  12. Termination We reserve the right to suspend or terminate your account and access to the website without prior notice if you violate these Terms. Upon termination, all rights granted to you will immediately cease. We are not liable for any resulting loss or damage.

Contact Us:
If you have any questions regarding these Terms and Conditions, please contact our customer support team at
+971 4 8920038
+971 50 5559260
info@permax.ae
www.permax.ae